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Data storage policy

1. General

In its capacity as data controller, R.Laurent SA (4B Rue de l’Industrie 21270 PONTAILLER sur SAÔNE FRANCE), , attaches great importance to protecting and respecting your privacy. This policy aims to inform you of our practices of collecting, using, and sharing of information that you may provide to us through our website (the “Site”). R.Laurent SA will hereinafter be referred to as “R.Laurent SA”, “we”, or “our”.

This policy (together with our Terms of Service and any document referred to therein and our Cookies Charter) outlines how we process the personal data we collect and that you provide us. We recommend you to read this document carefully to know and understand our personal data processing practices that we implement.

2. Data We Collect

We may collect and process the following data:

2.1. Data you send us directly

By using our Site, you are required to send us data, some of which is likely to identify you (“Personal Data”). This is particularly the case when you fill in forms, when you contact us – whether by telephone, email, or any other means of communication – or when you inform us of a problem.

In particular, this includes:

2.1.1. Data necessary to use the services we provide on our Site or to access any other service we provide. This includes your surname and first name, e-mail address, and telephone number;

2.1.2. A postal address;

2.1.3. A copy of any communication between you and R.Laurent SA;

2.1.4. Data that we may ask you to provide when you notify us of a problem relating to our services, such as the subject of your support request;

2.2. Data we collect automatically

2.2.1. If you connect to our services using the social media features made available to you, R.Laurent SA may collect some of your Personal Data when you interact with the features of these social media, such as the “Like” icon.

2.2.2. During each of your visits, in accordance with applicable legislation and with your consent we may, where applicable, collect data regarding the devices you use to access our services or the media from which you access our services, such as, in particular, your IP addresses, connection data, types and versions of Internet browsers used, types and versions of your browser plugins, operating systems and platforms, data concerning your browsing path on our Site, in particular, your path on the various URL pages of our Site, the content you view or visit, the search terms used, download errors, the time spent viewing certain pages, the advertising identifier of your device, interactions with the page as well as any telephone number used to contact us. Among the technologies used to collect this information, we use, in particular, cookies (to find out more about this, please refer to our Cookies Charter).

2.3. Duration of storing your data

2.3.1. Your Data is archived at the end of a period of 2 years after your last use of our Site.

3. How do we use the data we collect?

We use the data we collect in order to:

3.1. Perform the contracts concluded between you and us, and to provide you with the information and services requested;

3.2. Send you information about our services by e-mail or any other means of communication;

3.3. In accordance with the applicable legal provisions and with your consent when required by law, send you marketing, advertising, and promotional messages and information relating to the use of our services, or to suggest and advise you on services that may be of interest to you . We are also likely to use your data to send you advertising messages that may interest you on social media platforms or third-party sites. If you would like more information on this subject, please read the contractual documents of these platforms;

3.4. Notify you of changes to our services;

3.5. Improve and optimise our Site, in particular, to ensure that the display of our content is suited to your device;

3.6. Allow you to use the interactive features of our services if you wish;

4. Targeted advertising and emails we send to you

In accordance with applicable legislation and with your consent when required, we may use the data you provide us on our Site for lead generation purposes (for example by (i) sending you our newsletters; (ii) sending you invitations to our events or other communications that may interest you; and (iii) displaying targeted advertisements on social media platforms or third-party sites).

For promotional emails: You can withdraw your consent at any time by (i) unchecking the relevant box in your account; (ii) clicking on the unsubscribe link provided in each of our emails; or (iii) by contacting us as described in Article 13 below.

With respect to targeted advertising:

On social media platforms (e.g., Facebook, Twitter): you can object to this processing at any time by configuring the advertising settings in your account;
On third-party sites: you can refer to our Cookies Charter to understand how to withdraw your consent.

5. Cookies and similar technologies

To find out more, see our Cookies Charter.

6. Links to other websites and social networks

Our Site contains links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we are not responsible for how these sites use the information collected when you click on these links. Please read the privacy policies of these sites before transmitting your Personal Data to them.

7. Modification of our privacy policy

We may occasionally modify this privacy policy. When necessary, we will inform you and/or seek your agreement. We recommend that you visit this page regularly to take note of any changes or updates to our privacy policy.

8. Contact

For any question relating to this privacy policy or for any request relating to your personal data, you may contact us by:

Sending an email to our Data Protection Officer atinfo@r-laurent-sa.com
By filling out this online form
Or by writing to us at the following address: R.Laurent SA – For the attention of the Data Protection Officer – 4B Rue de l’Industrie 21270 PONTAILLER sur SAÔNE FRANCE